Returns and Exchanges

Return Policy: We strive to provide an amazing shopping experience. If for any reason you are not content with your order, we accept returns of all clothing items within 30 days of delivery, as long as they are in unworn condition with original tags. After 30 days, you will be issued store credit, less the cost of return shipping. All jewelry items and accessories are final sale.

Return/Exchange Instructions: If you would like to return or exchange any of your items, please fill out the following form, and we’ll email you a pre-paid shipping label. When you repackage your items, please include the bottom half of the packing slip included in your shipment. We’ll send you an email as soon as we have process your request for a return or exchange. If you have any questions, please email us at service@ofmercer.com. If you are in NYC, you can return or exchange your purchase in-person at our flagship store. We are located at 42 East 21st St between Park and Broadway. Find more information here.